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Shipping

GENERAL INFORMATION

[Online Store Delivery Arrangement 20/04/2022]
Order daily cut-off time 12noon for both self-pickup and delivery. We provide same day delivery between 12pm - 8pm and orders after Saturday 12noon will be delivered NEXT Monday. Delivery and customer services will be closed on Sundays and public holidays.

Service may be suspended to bad weather (Typhoon signal 8 or above, Red and Black rainstorm warning) or delayed due to actual traffic situation. We will try our best to inform you if any issues happen.

At the same time, we provide next day self-pick up for your order at our Taikoo Place outlet.

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Our online shopping cart captures the information exactly as you enter it; we do not edit or alter any address information without your explicit direction. Please review the ship-to address before completing your order.

If delivery to the supplied ship-to address is not possible, we will attempt to contact you via phone or email. If we are unable to reach you, your order will be dropped off at your address stated or returned to our facility. If the package is returned to our facility and in good condition, we can resend the package and you will only be billed the additional re-delivery costs, if any.

If you are planning to purchase for a special event we recommend that you order at least 48 hours in advance.

DELIVERY HOURS

 

PICK-UP LOCATIONS

The Butchers Club Burger - Taikoo Place
G/F, Westland Gardens, 12 Westlands Road, Taikoo, Hong Kong
Mon - Sun : 12:00-22:00
Tel. 2388 9644
 
*Please be reminded we keep the parcels at restaurant for 3 days only.
 

DRY AGEING ORDERS

When you place an order for your beef to be dry aged, we will notify you when it is ready (typically 4-6 weeks). You can then tell us how and when you’d like it delivered.

Please note that after dry ageing, deboning and trimming your beef slab will lose up to 25% in weight. All weights quoted for dry aged steaks are pre-aged weights.

DELIVERY DAYS

We deliver next day order. (*Order after 12noon on Friday will be ready for pickup/delivery NEXT Tuesday.)

 

DELIVERY LOCATIONS

Delivery service is currently available to Hong Kong Island, Kowloon, New Territories, Discovery Bay, Ma Wan, Tung Chung and Hong Kong International Airport.

Delivery is not yet available for the Outlying Islands and other rural areas.

OUT OF SERVICE AREAS:

New Territories

SHA TAU KOK

TA KWU LING

MAN KAM TO

MAI PO

LOK MA CHAU

CLOSED AREA

LO WU

PO TOI

TUNG LUNG CHAU

GRASS ISLAND

CROOKED ISLAND (KAT O)

TUNG PING CHAU

MUI WO

LAMMA ISLAND

PENG CHAU

CHEUNG CHAU 

TAI O

LANTAU ISLAND

 

 

SAI KUNG (OUTSIDE TAI MONG TSAI ROAD)

LAU FAU SHAN

LUNG KWU TAN

LAM TSUEN YUEN LONG

LAM TSUEN TAI PO

LION ROCK

KAM SHAN

TAI MO SHAN

TAI LAM

PAT SIN LENG

 

 

COSTS

Shipping/Delivery charges are based on the total amount purchased of your order. The Butchers Club shipping/delivery charges are displayed below.

Order Subtotal

Delivery Charge

$800 and above

FREE

$600 to $799

$180

$1 to $599

$250

For any questions or concerns please contact us.


 

 

 

 

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