Your complete satisfaction with your Butchers Club order is our first priority.
The thickness of the steak is depending on the weight and the whole primal the butchers cut and the photo is for reference only.
If you have any concern with your order (i.e., product condition, defective or damaged packaging, non-delivery, etc.), contact one of our Butchers within 72 hours of the scheduled delivery.
If you have a quality complaint about product you have frozen after delivery, email [email protected] no later than 24 hours after you have defrosted it.
When contacting our Butcher, be sure to have your Order Confirmation handy as it contains your order number, scheduled delivery date, and other important information that is specific to your order.